Problem:
The issue here is that the user's theme is generating a sidebar on his custom posts.
Solution:
I suspect that this has to do with the theme's template file.
Normally your theme has a sidebar() function that renders the sidebar. What you can do is to create a custom php template for your custom post type and remove the sidebar(); function from that file.
Naturally you will just create a copy of the single.php file and create your custom template with the name single-{cpt_slug}.php
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This topic contains 1 reply, has 2 voices.
Last updated by 6 years, 7 months ago.
Assisted by: Shane.