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[Resolved] Settings page is blank + error in console

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by marcB-6 5 years, 8 months ago.

Assisted by: Waqar.

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#1213579
Schermafbeelding 2019-03-13 om 07.31.48.png

Hello guys,
I'm trying to access the toolset settings page. When i visit it i get a blank page. There is an error in console that can be founded in the attachment. I updated all plugins and WP to the latest version and i checked while disabling all plugins.
I've made a duplicator backup that i can share.
Thanks,
Marc

#1213630

Hi Marc,

Thank you for waiting.

I was able to successfully deploy the clone of your website on my server.

But without making any changes, the Toolset settings page is accessible and there are no errors or warnings in the console.
Screenshot: hidden link

This suggests that the issue is limited to your website's installation or server. I'll recommend to clear all involved caches and optimizations from the server and/or CDN (if in use).

Please let me know how it goes.

regards,
Waqar

#1213673

Hi Waqar,
thanks for pointing me in this direction. Will see what goes wrong on the server. Will let you know if problems keep occuring.
Marc