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[Resolved] Setting to use Toolset Block

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years ago.

Assisted by: Minesh.

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#1515009

I want to start to use Toolset and a new theme (i.e. Generatepress) for my existing website.

Previously i use Elementor Pro and i already deactivated it. However when i am editing my existing page. e.g. Homepage, the use of toolset block is not the same as the one on Getting Started Guide. For example, i am not able to add block inside a block.
https://toolset.com/documentation/user-guides/gutenberg/container-blocks/

The page and post are also set with block editor.
So far i dodn't have too much content, i just want to know what is the setting i need to do in order to quickly build it with toolset.
Thanks
´

#1515787

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I would like to know which block you are using and what block you want to add to another block? Have you added the container blcok to your page?

Can you please share the problem URL where you are trying to add the block and tell me what blocks you would like to add.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.