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[Closed] select all to be able to bulk delete isnt working

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Last updated by Mateus Getulio 3 months ago.

Assisted by: Mateus Getulio.

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#2748685
Screenshot 2024-09-18 152002.png

Bulk select to delete post isnt working in the toolset CPT

#2748883

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Thanks for contacting us.

Do you see any errors in the browser console when trying to bulk select those items?

Can you please test minimal, using a default theme(if possible) and with all non-Toolset and essentials plugins disabled to see if the error persists. If possible make a backup of the site before doing it or test on a staging copy.

In addition to that, I'd like your help enabling the debug mode to help us track the error down, please add the following code to the wp-config.php file:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
  
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
  
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
  
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

Please check following links to read more about debugging with WordPress.
- https://codex.wordpress.org/Debugging_in_WordPress
- https://codex.wordpress.org/Debugging_in_WordPress#Example_wp-config.php_for_Debugging

After adding the code above, please try to reproduce the issue again and check if you'll find a debug.log file inside the wp-content folder.

If you locate it there, please send us the last lines here in the ticket.

After you send the WP debug logs, we'll analyze them and get back to you with further steps.

Looking forward to helping you resolve this issue.

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