duplicator package didnt work so i did the all in one import wpress package
its the full zip from hosting actually
Hi,
Thank you for the information. I tried many times to download the package and it failed in the middle of the process.
The 34 G is too big of a file to be able to work on.
Is it possible that you copy your website on your server so I have a way to at least test the content and deactivate/activate plugins without the fear of having bad effect on a live website?
I also tried to check this and it worked ok on my installation so the order and sorting problem might be related to a compatibility with a plugin or the theme , but I can not test it on the login info you gave to me as it seems to be a live website.
Please set the next reply as private to give info for a website that I can do troubleshooting on.
FYI: I tried many times to download, but 34G is too big
Hi,
I asked for a login for a copy/staging version of the website. We do have already the login information for the live website which we can not touch for troubleshooting.
This complicates the matter as I tried many times and the 34 GB is too big to be able to download.
I reported this to the second-tier support to see if they can download the installation to be able to troubleshoot.
Just FYI it will take time as we are in the holiday season.
I will get back to you as soon as I have news.
Thanks.