Tell us what you are trying to do?
I'm trying to search around the site (normal and custom fields), but can't get the results to show up. For some reason that I don't understand, it will show only a partial result and not all the results.
I have recipes and products descriptions that need to be part of the results, but they are not showing.
I've indexed all the info in relevanssi (followed toolset instructions), but nothing.
You can test using words like "apple" , "pineapple", or "low sodium".
Is there any documentation that you are following?
Is there a similar example that we can see?
What is the link to your site?
hidden link
Hi Andres,
Thank you for contacting us and I'd be happy to assist.
To start troubleshooting these incomplete search results, I'll suggest the following steps:
1. Please make sure that WordPress, active theme and plugins are all updated to the latest versions.
2. It would be interesting to test this with all extra plugins (i.e. other than Toolset and Relevanssi) disabled and a default theme like Twenty Twenty.
If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.
3. In case the issue still persists, I'll need to see exactly how this search archive and other settings are configured in the admin area.
You can share temporary admin login details in reply to this message along with some example posts which should be included in the search results but are missing.
Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.
regards,
Waqar
My issue is resolved now. Thank you!
