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[Resolved] search form acting differently in page and in overlay

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 5 years, 3 months ago.

Assisted by: Waqar.

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#1311087
button class working in overlay search form.PNG
btn class not working in same search form inserted in a page.PNG

Hi πŸ™‚

I have a search form in a popup, and on the search results page, the same search form is inserted into the page directly.

I'm using the class "btn btn-default" to make the label clickable, this is just for the taxonomy as its html structure is different.

[wpv-control-post-taxonomy taxonomy="tema" type="checkboxes" url_param="wpv-tema" output="legacy" class="tema-input" label_class="btn btn-default"]

My issue is:
In the overlay version, this is working, I can click the label of the taxonomy to check the checkbox
Overlay can be found by clicking red button in right side: hidden link;

The page search form, it is not working, I have to click the checkbox directly.
Search page: hidden link;

The taxonomy is the first options in the form "BEHANDLINGS-OMRΓ…DER"

Hope you can help
Best regards,
Lykke

#1311979

Hi Lykke,

Thank you for waiting.

I've performed some testing on my website, but couldn't reproduce this behavior with a similar setup.

To troubleshoot this further, I'll recommend the following steps:

1. Please make sure all plugins and the active theme are updated to the latest versions.

2. Temporarily deactivate all extra plugins (other than Toolset and WPBakery page builder) and then test the taxonomy filter labels again.

If the issue is fixed, you can start activating the disabled plugins, one-by-one, to narrow this down to a possible conflicting one.

3. In case the issue still persists, I'll need a clone/snapshot of your website, to investigate this issue in more depth.
( https://toolset.com/faq/provide-supporters-copy-site/ )

I've set your next reply as private and please let me know how it goes.

regards,
Waqar