search based on custom field

This support ticket is created 7 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Assisted by: Shane.

Author

Posts

January 24, 2017 at 1:12 pm #481462

BerndL8196

Hi,

I have set up a query filter on my product archive (woocommerce) using an URL parameter/custom field (product tag words). So far so good - it works.

However, when no posts/products are found, the "wpv-no-items-found" message (screenshot) is not displayed.

How can I fix this?

January 24, 2017 at 6:03 pm #481585

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Bernd,

Thank you for contacting our support forum.
It could be that their are post being displayed but nothing is showing up.

Would you mind providing me with admin access to check the views debug data to check what is happening here?

The private fields will be enabled for your next response.

Thanks,
Shane

January 25, 2017 at 7:48 pm #482040

BerndL8196

Hi Shane,

sorry for my late response. The issue is fixed, the message was simply hidden by another element.

thanks

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.