Saving Content Template "Content template not saved" no indication why?

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Europe/London (GMT+00:00)

Tagged: Content Templates, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 5 years, 7 months ago.

Assisted by: Nigel.

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Posts

May 19, 2019 at 7:19 pm #1245480

davidm-13

I'm editing a Content Template, press "Save the content template" and receive message "Content template not saved", but there's no indication what the problem is, no highlighted statements.
How do I locate the problem?
Thanks for your help
David

May 20, 2019 at 6:21 am #1245638

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi David

First check the browser console to see if there are any errors reported, then check the debug logs.

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor. Try saving the content template and then inspect the log. If you don't find the debug.log file it means it didn't generate any warnings or errors.

Next, try and isolate any conflicts arising from other plugins or the theme.

Disable all non-Toolset plugins and switch theme to twentynineteen then try again. If the issue disappears then it should be possible to determine the source of any conflict by a process of elimination.

Let me know how that goes so I can see how to proceed.