This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.
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The modal frame in the Layouts admin editor does not scroll down far enough for me to see the 'Save and Close' button, so I cannot save my edits. The only workaround I've found, that sometimes works, is to use the browser zoom to enlarge the content, then the button sometimes reappears. This is happening on Chrome and Firefox for Mac, and I'm using the latest toolset plugins. I've attached a screengrab showing the missing button area, plus one that shows how I managed to get it back by zooming in. Is there a fix for this?
I installed the Toolset Training site into a localhost clean install of WordPress and was working through the training instructions on the Toolset site. I first noticed the issue when working on the 'template for services' layout in the Layouts plugin. I was adding a View cell into the bottom of the layout to display the service blocks. When I opened the View parameters window and scrolled to the bottom of the page, the blue Save button at the bottom of the screen had disappeared (see Screen Shot 2017-06-29 at 15.43.45.png in the previous post). I didn't realise this at first and kept clicking the 'X' in the top right of the window and losing my settings. It's like the side scrollbar won't scroll down far enough. I was using Chrome Version 54.0.2840.98 (64-bit) for Mac and Firefox 54.0 (64-bit) and I found that if I zoomed out to 90% in the browser, the button sometimes reappeared.
Hi Shane, by default I cannot see the button at all. But if I go to View > Zoom Out in the Chrome browser menu the button will appear. If I return the View to Actual Size, the button disappears again.
No worries Shane, I guess it's just one of those individual things. I'll install it on a laptop and see if it is something to do with the screen resolution.
Just to show you exactly what happens on my computer, I screen captured going into a View window and recording what the window scroll looks like, and how it stops short of displaying the save button, see link below.
I was able to see the video however you should be able to still scroll your page itself as it could be that your screen area is too small to show everything.
This is unfortunate as i'm not able to replicate the issue at all. I've tried on a different pc and discussed with a colleague and we were able to see it.
I would recommend that you just change the zoom rate of the window so it shows up.
Thank,
Shane
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
