Skip Navigation

[Resolved] same shortcake: different outcome

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 5 replies, has 2 voices.

Last updated by Christian Cox 6 years, 6 months ago.

Assisted by: Christian Cox.

Author
Posts
#729101

While sending a notification I get different things for the same shortcodes. See images cred001 and cred002.
It is a notification to the admin so no deal breaker, but it is not how it should be.

Regards

#730365

Hi, could you attach those images again? I did not receive them with the ticket.

#731716
cred002.jpg
cred001.jpg

Here they are.

#734426

Yes, the wpv-user shortcodes are often problematic in CRED notifications. Is this a User CRED form or a Post CRED form? If it's a User form, then the preferred syntax is as follows:

First name : [wpv-user field="user_firstname" id="%%USER_USERID%%"]
Last name : [wpv-user field="user_lastname" id="%%USER_USERID%%"]
#740953

Hi Chris,
It is a User CRED form but with same result. But don't worry about it, I am not too concerned to get this right as this is a notice to the admin.
I'll probably come back to you with things more important ?
Thanks for the help and if you want to you can close this thread.
Jos

#744166

Closing per client request.