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[Resolved] Salient Visual Composer "Page Builder" button is not visible on Add/Edit pages

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 6 years, 2 months ago.

Assisted by: Luo Yang.

Author
Posts
#917663
test site - with page builder icon.png
dev site - without page builder icon.png

Long story short: I'm seriously considering changing the theme of my site from Avada to Salient.

I am trying to: create new pages, and when I do, a "Page Builder" button that summons a Salient-specific version of the Visual Composer is not visible. See "test site - with page builder icon.png" for an image that shows the button that ought to be visible. See "dev site - without page builder icon.png" for what I see when I try to add a new Thesis Work (custom page type).

Yes, I checked the Web Inspector for JavaScript errors and saw none. 🙁

Link to a page where the issue can be seen: hidden link

I expected to see: the "Page Builder" button, just below the Title field.

Instead, I got: no "Page Builder" button.

#917744
test1.JPG

Hello,

Thanks for the details, I can login your website, in your screenshot:
hidden link
There is a "Page Builder" button, I have tried to disable all Toolset plugins in your website, then create a new post, but still can not see the "Page Builder" button, see screenshot: test1.JPG

Is this problem related with Toolset plugins?
If it is, where and how can I see the "Page Builder" button in your website?

#917925

Luo, thanks for looking into this issue.

I removed all of the themes and then disabled all of the plugins, except for the Salient Visual Composer, and still the Page Builder icon did not appear on the Edit screen. I think I'll have to contact the theme vendor at this point.

Thanks for your help!

#918149

You are welcome

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.