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[Resolved] Reusable blocks lost from the editor after updating plugins

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Jamal 4 years, 6 months ago.

Assisted by: Jamal.

Author
Posts
#1811473

I've had a list of reusable blocks to help build my template. They disappear after updating toolset plugins to the latest update. They are still there now because I still have the old version so that you can see it.

#1812455

I approached our 2nd Tier, for assistance, about this issue. Please wait for my answer, I'll get back to you as soon as possible.

#1812497

Hi Jamal,

Thank you for looking into this!

#1813881

It seems that there is an issue with the "Grid Single" reusable block. We tried to test down to version 1.2.2. The block is broken and unusable, we can't try to edit it without going into memory errors or timeouts.

Once we remove this block, the reusable blocks reappear on the block editor. I tested this on my local copy and it worked.

To to your admin area to /wp-admin/edit.php?post_type=wp_block
Remove the "Grid Single" block. And remove it completely from the trash.
Open the bock editor and check if the reusable blocks tab reappears.
If not, hard refresh the editor's page to purge the browser cache and check again.

Let me know what you will get.