[Resolved] Results not showing randomly

[Author]

Posts

[StanleyT8485]

I am trying to: Show results from Views

Link to a page where the issue can be seen: hidden link
Other URLs with this issue: hidden link and hidden link

I expected to see: hidden link.

Instead, I got: hidden link.

This page has been working fine for 2 years. Just today, it stopped working. I was manage to get the results when I log in.

Would you be able to look into this?

Stan

[StanleyT8485]

Moved the page to hidden link

Right now, it is showing up which is the concerning part because you never know when will the results not show up again!

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - I checked all the problem URLs you shared and I see with all links you shared its working as expected.

First of all, I would like to update you that after checking to debug information you shared with us, I found that you are using outdated Toolset plugins. We always recommend to run your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

We publish the Types 3.X.X with the new many to many relationships and we have added the number of new features and the current version of Types plugin is 3.3.

Please check the following blog:
=> https://toolset.com/2018/05/toolset-post-relationships-release/
=> https://toolset.com/2018/05/when-if-to-migrate-relationships-in-old-toolset-sites/

Before you update the Toolset plugins to latest official release version:
*** Please make a FULL BACKUP of your database and website.***

In addition to this, please try to update the Toolset plugins manually from the plugins page:
*** Please make a FULL BACKUP of your database and website.***
I suggest you should update ALL Toolset plugins manually for now.
- Deactivate and Delete all Toolset plugins from the plugins page
- download the latest Types plugin from your accounts page:
=> https://toolset.com/account/downloads/
- Upload Types plugin from plugins page and activate it
- Try to use commercial tab to update all other plugins or follow the manual way to update it by uploading plugins one by one using plugins page

More info:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

[StanleyT8485]

My issue is resolved now. Thank you!