[Resolved] restoring database error "Table wp_toolset_associations already exists"

[Author]

Posts

[davidm-13]

Hi, all the items in my wordpress admin dashboard disappeared - apart from profile. Disabling plugins and changing theme didn't help. I also saw that user and usermeta tables where missing from my database, so tried to restore database from backup, but received error: Table 'wps8_toolset_associations' already exists.
Any help much appreciated.
Thanks

[davidm-13]

I've succeeded in restoring the frontend with the help of my hosting provider, but the wp-admin dashboard is still blank

[Minesh]

Hello. Thank you for contacting the Toolset support.

As I do not know the site history - how the site is crashed.

*** Please make a FULL BACKUP of your database and website.***

What error do you see now? Have you checked the error log?

Turn on server logs to get some more information about what's failing. If you're not familiar with server logs, I can show you how to activate them temporarily. Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);.
Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

Reload the page that causes a error. This will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the changes you made to wp-config.php.

More info:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#general-toolset-debugging

[davidm-13]

Hi Minesh,
My hosting provider restored the site from their backup and the frontend is ok, but when I login to the florapal. org dashboard it's blank - apart from profile - image attached.
I changed wp-config.php as you suggested and logged into wp-admin but when I checked error_log.txt it was empty.
Thanks for your help.

[Minesh]

It does not seem to be a administrator user.

Can you please try to login as admin or create a new admin user and try to login to admin and check how it goes.

[davidm-13]

Hi Minesh, thanks very much. I followed this link
hidden link
to add an administrative user and got my dashboard back.
Thanks
Much appriciated