Skip Navigation

[Resolved] Resized images in view are not being resiezed anymore

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 1.49 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 - - 9:00 – 13:00
14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 - - 14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

This topic contains 5 replies, has 2 voices.

Last updated by maiS 3 years, 7 months ago.

Assisted by: Jamal.

Author
Posts
#2005233

Hi there,
Lou helped me fix my images in this view: hidden link

They all need to be 600 width x 400 heiht pixels and if the image doesn't match it should just crop the image to the right size. It used to work but now it suddenly does not anymore.

Can you help?

#2005247

Hello and thank you for contacting the Toolset support.

Our developers are aware of a bug in the image block that appears with custom sizes and cropping. The fix will be released in the coming version. As a workaround, use a shortcode to generate the resized/cropped image. Check this screenshot hidden link

[types field='cover-image' title='%%TITLE%%' alt='%%ALT%%' size='custom' width='600' height='400' resize='crop'][/types]

I used it inside a Fields&Text block, but you can also use it inside a shortcode block, or a classic HTML block.

I hope this helps. Let me know if you have any questions.

#2007139

Thanks Jamal,
It seems to work. When the update arrives - will i then need to change anything?

#2008215

Currently, I removed the image block and used a shortcode instead of it. After the update that will fix the resizing issue on the image block, you can remove the shortcode and use an Image block instead, or you can keep working with the shortcode. They are two options to achieve the same thing(display a resized image).

#2010253

Hi Jamal,

Okay thank you 🙂

#2010255

My issue is resolved now. Thank you!