[Resolved] Custom URL for reset password is ignored

[Author]

Posts

[dmitryK-2]

I am trying to:
make password reset process with Toolset CRED form (https://toolset.com/documentation/user-guides/cred-training-course/part-7-building-account-page-login-form/).
I'm expecting to get email with Reset password link in letter - hidden link or something like that
BUT still get standard Worpress link - hidden link
Link to a page where the issue can be seen:
hidden link

Can you please take a look at my site , I'l provide access & duplicator clone

[Nigel]

Hi Dmitry

Can you clarify how you have this set up?

I took a look at your site. I found a reset password page, but the page you linked to above is the account page. If I visit that page when not logged in I see a page with 3 tabs (log-in tab, sign-up tab, reset password tab), but then when I edit that page in the back-end I don't see the same content in the accordions, so I think I have misunderstood something about how you have set this up, if you could please confirm.

[dmitryK-2]

Hi Nigel, of course I can clarify.

I have kind of My-Account page "Мой DNK" (which is Toolset Layout "1521
Вход/Login" protected by ACEES - so when guest comes to site and clicks to My-Account - it is redirected to that Layout (this is described in https://toolset.com/documentation/user-guides/cred-training-course/part-7-building-account-page-login-form/).

So Tab #1 has shortcode [wpv-login-form]; tab#2 - that is Toolset Cred form for user creation and tab#3 has [wpv-forgot-password-form reset_password_url=’hidden link ] as described here (https://toolset.com/documentation/user-guides/cred-training-course/part-6-building-forms-creating-user-accounts/).

and... as I can see now -- if u guest and can't login -- you can reset password in tab#3 -- I get email with STANDART link to wordpress password reset , but not the link which is in shortcode settings - reset_password_url=’hidden link.. and that is my question why - I need "my custom link from shortcode" been sent for user...

Cheers, waiting for reply

[Nigel]

Hi Dmitry

Thanks for clarifying. I can see the issue with the wrong redirect link being generated.

Can I just ask, is this part of a multisite installation or it is a single install?

[dmitryK-2]

Hello, this is just single install.

[Nigel]

OK, I'm going to take a copy of your site for testing locally and I'll get back to you once I have that set up and can see what the problem is.

[Nigel]

Hi Dmitry

I did some testing locally, and I can now see that the issue is very simple.

Where you have inserted the forgot password shortcode the redirect url is wrapped in angled apostrophes and not simple single quotations marks.

You just need to edit the shortcode and use single quotations (or, better, use the Fields and Views button to insert it and it will add the correct quotation marks.

I changed that and re-tested and it worked fine.

[dmitryK-2]

Confirm!
Thanks!