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This topic contains 10 replies, has 2 voices.
Last updated by matthiasV-2 3 years, 3 months ago.
Assisted by: Christian Cox.
The pages should include the 'reset password' form which does not appear.
I see "reset password" forms on both of these URLs when visiting as a logged-out Guest user:
hidden link
hidden link
I am attaching screenshots here, perhaps I do not understand the problem? Is the problem specific to one logged-in User, or to all Users with a specific role, or some other condition? If you'd like me to review, please provide admin login here in the private reply fields, and add any additional logins you would like for me to test.
From the instructions -
...you need to create two pages:
“Lost password” page will include a field to submit an email address
“Reset password” will have a form to enter the new password
It seems you have created a Forgot Password page "Wachtwoord vergeten", but it does not include the Forgot Password form. Instead, your Forgot Password page includes the Reset Password form.
The Forgot Password form is where Users can enter their Username or email address. The system will send an email to that User with a link to the Reset Password page including a secret key in the URL. The User must click this link to reset their password.
Right, perhaps you are visiting the Forgot Password page while logged-in? I would not expect the form to appear for a logged-in User. I would only expect the form to appear to logged-out Users (Guests). When I visit the page as a logged-out User (Guest), I see the form appear as in the screenshot here - this is the expected behavior. The purpose of this form is to provide logged-out Users who have forgotten their password with a way to reset their password. If the User is already logged-in, this form is unnecessary.
If you'd like, you could set up a different message that explains this form is only available when logged out, and display that message with a conditional based on whether or not the User is currently logged-in.
