Link to a page where the issue can be seen:
hidden link
I expected to see:
username field for reset password
Instead, I got:
password fields only.
The username field is missing.
Thanks!
Hi there,
Thank you for contacting us and I'd be happy to assist.
Your website seems to be using the [wpv-reset-password-form] shortcode on the "Reset Password" page ( hidden link ), but it is missing the actual shortcode [wpv-forgot-password-form] which shows a forgot password form, in which the username or email address can be entered.
You can create a new page "Forgot Password" and include this shortcode [wpv-forgot-password-form] in it. Next, the "Reset Password" link on the login page ( hidden link ) can be set to point to this new page.
To learn about these shortcodes and their supported attributes, you can check out the official documentation:
https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-login-form
https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-forgot-password-form
https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-reset-password-form
I hope this helps and please let me know if you need any further assistance around this.
regards,
Waqar
My issue is resolved now. Thank you!