[Resolved] Reordering RFGs and nested RFGs loses some data

[Author]

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[darmaJ-2]

Hi Jamal, thanks for your confirmation, so this is not a bug and it's not possible, I can work around with that.

How about the second issue that I encounter :

"The second issue is when I rearrange the item in RFG - Modules Pages, to reorder it and click update the post, some of the data in items in Modules Pages also gone"

Is it a bug or did I miss something?

[Jamal]

First, I thought that this is probably caused by a low value of max_input_vars, so I checked on your website and I can see it at 10000, which should be fine.

So, to be sure, to understand the issue very well, I'd like to ask you to record a short screencast while reproducing this issue. This way, I can see what RFGs are reordered(first or second level), and what fields are lost. And this way, I can try to reproduce this on a clean install.
You can use tools such as Loom or Screencastify.

Thank you!

[darmaJ-2]

Hi, Jamal thanks for the ticket, okay I will try to record the screen and get back to you at the soonest

[Jamal]

Thank you! I'll be looking forward to your reply.

[darmaJ-2]

Hi Jamal,
I think the issue is the server configuration, so when I try to record it, there is no error as I mentioned earlier, so maybe there is some configuration change by server webmaster, that trigger the error earlier

many thanks for your support so far