Skip Navigation

[Resolved] Removing text on modal box

This thread is resolved. Here is a description of the problem and solution.

Problem:
Removing text on modal box

Solution:
User wanted to know from where the specific text was appearing from which custom field.

You can find the proposed solution, in this case with the following reply:
=> https://toolset.com/forums/topic/removing-text-on-modal-box/#post-1226311

Relevant Documentation:

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by lukeM-7 5 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#1226231

If you goto the home page hidden link
and click the Join Now button top right
A Modal box opens, you will see on this some text saying 'All plans are subject to a 12-month minimum contract. Your subscription will run until cancelled. Please read our Terms & Conditions and Privacy Policy.'

I'd like to edit this text but cannot see where it can be done.

Can you let me know how to do so?

#1226286

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It looks like the text comes from one of the layout but I need to check on your install in order to point you out in the right direction.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1226311

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - I see that you can find that text with the field "Footnote" with the following post
=> hidden link

#1226314

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.