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[Resolved] Removing Legacy Code

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by John 3 years, 11 months ago.

Assisted by: Waqar.

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#1908659

Tell us what you are trying to do? I have removed the old plug-ins and installed the latest versions.
I am trying to remove the old versions of Types an update to the latest content.

Is there any documentation that you are following?Nope.

Is there a similar example that we can see?On a development server

I still see links like "Relationships" in the ToolSet Menu. When I select it, the system hangs. Likewise, Relationship Forms.
I can't trash a content template that was previously associated with a custom type.
Is there an "Uninstall Old Types" plug-in that would clean things up?

Thanks.

#1908687

Hi,

Thank you for contacting us and I'd be happy to assist.

In case your website has a very old version of Toolset Types, I'll recommend the following steps:

1. Please make a complete backup copy of the website and deactivate the Toolset Types plugin from the admin area (but don't delete it).

2. Using the FTP access or hosting's file manager tool, delete the "types" folder at "wp-content/plugins/" folder.

3. Download the latest Types version from the downloads page ( https://toolset.com/account/downloads/ ) and unzip the files on your computer.

4. Upload the same "types" folder in place of the deleted folder and then activate the latest version.

In case the issue still persists, you can turn on the WordPress debugging and see if any errors or warnings are shown on the screen or in the server's error log.
( ref: https://wordpress.org/support/article/debugging-in-wordpress/ )

I hope this helps and please let me know how it goes.

regards,
Waqar

#1909725

My issue is resolved now. Thank you!