Tell us what you are trying to do?
I have another plugin (Octolooks Scrapes) which is modifying a particular custom post type created in Toolset. The problem is, whenever that plugin modifies the record, the record disappears from the View I've created to display it! Opening the record directly and clicking "Update" makes it visible again.
I've tried to compare the database records before and after saving to see what changes, but I can't find any differences. I've attached an image of the edit form for a particular purchase link. The link won't be visible, then I'll click to edit it (taking me to this form) and click "Update" and viola! the link is now visible at hidden link
Is there any documentation that you are following?
No.
Is there a similar example that we can see?
What is the link to your site?
hidden link - it's the "Where to buy" links. They disappear whenever the Octolooks Scrapes task updates the purchase link post.
Hello,
It seems to be a compatibility issue with the "Octolooks Scrapesv" plugin.
Please provide a copy of your website in below private message box, you can put the package files in your own google drive disk, share the link only, and provide detail steps to duplicate the same problem, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/
I am downloading the files, will update if find anything.
I can install the duplicator package file in my localhost, and have tried below steps:
1) Edit post "TACX FLUX S SMART":
hidden link
click "Update"
2) Test it in front-end:
hidden link
It works fine, I can see those "WHERE TO BUY" links, see my screenshot WHERE-TO-BUY.JPG
Is there any missing steps?
Please provide detail steps to duplicate the same problem, thanks
Apologies. Here are the steps...
1) Begin here: hidden link
Notice that there is a green button at the bottom of the "Where to Buy" list with text "Clever Training $899"
2) Now go here (hidden link) and click "Run" for "Tacx Flux 2: Clever Training". This will take about 75 seconds (it's a scraper task, going out and getting a price for the Tacx Flux 2 product on the Clever Training website).
3) Once the Scrape task is done running, refresh hidden link and you'll see the Clever Training button is now gone!
4) But if you go to the actual custom post type record for that button (hidden link) and click "Update", now it shows up again at hidden link
So running the Scrapes task is somehow "breaking" the custom post record so it doesn't show up - but updating it brings it back.
I have tried below steps in my localhost:
Dashboard-> Scraper-> Scheduled Tasks
hidden link
find item "Clever Training: Tacx Flux 2", click button "Run", after half an hour, it is still "Running" status, see my screenshot running.JPG
And I have tested it in front-end, I don't see the problems you mentioned above, so the problem only exists in your website.
It seems to be a cache problem, please try these:
1) Edit content template "Template for Smart Trainers":
hidden link
find and select view block "Purchase Links by Trainer", in the sidebar, disable option "Cache View", see my screenshot Cache-View.JPG
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, and test again
Hi Luo,
Occasioally that Scrapes task hangs like that... if you click the task to edit it, then click the "Save" btn (bottom right) it will restart it and run it again.
Until you run it (and it finishes running) you won't see the problem I'm describing. Can you try that again?
I tried turning off the caching for the view this morning, but that didn't fix anything unfortunately.
I figured it out!
When the Scrapes routine runs, it (for some reason) is setting the value of my "Hide Link" checkbox field to null/empty, instead of 0. I was filtering on the view so it only shows purchase links where hide link=0, so those links then disappeared.
Now I have to figure out how to work around the bug, but at least I know what the problem is... so I'll be able to solve it. Thanks for looking into it, Luo!
Thanks for the feedback, it seems to be a problem of Scrapes plugin, please let me know if you still need assistance for it.