[Resolved] Registered site URL is incorrect

[Author]

Posts

[julieP]

I've noticed that the site URL for one of my registered sites starts with http:// but it should be https://

What steps do I need to follow to correct this?

[Minesh]

Hello. Thank you for contacting the Toolset support.

Where you are seeing the site URL? Can you please send me screenshot of that.

[julieP]

On this page: https://toolset.com/account/sites/ and at the top of this ticket (images attached). Domain name hidden for privacy.

It's unclear whether I should be unregistering the site in wp-admin first then deleting the key in my toolset account before creating a new (correct) one or the other way round.

[Minesh]

Yes - that exactly you should do.

Delete the existing site key and try to register new site key.

[julieP]

when do I unregister in wp-admin? BEFORE deleting existing key in toolset account or AFTER?

[Minesh]

- Unregister the site key.
- Delete the site key.
- Go to Plugins => Add New => click on the Commercial tab and
- Generate the new site key by following the steps: 1, 2, 3, and 4 given with the following link:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

[julieP]

thanks