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[Resolved] Register Toolset link in missing

This thread is resolved. Here is a description of the problem and solution.

Problem:

Register Toolset site key in wp-config.php file using PHP codes.

Solution:

You can follow our document to setup Toolset site key in wp-config.php file

Relevant Documentation:

https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-toolset-registration-using-php

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 6 replies, has 3 voices.

Last updated by William Locatelli 3 years, 2 months ago.

Assisted by: Luo Yang.

Author
Posts
#2234059
register-toolset-missing.JPG

Hi,
After migrating the site to a new hosting I wanted to update the license code on the new domain.
As per the picture however the link for registration does not appear.

Thanks

#2234101

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Could you check the custom installer debug info, please?

Go to Toolset > Settings and click the Toolset Debug Information and Troubleshooting link at the bottom.

On the resulting page click the Installer Support link.

(Or you can access the page directly at wp-admin/admin.php?page=otgs-installer-support.)

Does it report any problems on that page?

#2234157
register-toolset-missing-2.JPG

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#2234259

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

From the screenshot the debug message says that the key is wrong—which would be the case if you migrated a site without de-registering Toolset first—but then you should see a link to un-register the site, and that seems to be missing.

Perhaps you could instead go to your account (https://toolset.com/account/sites/) and register the new site (be careful the URL is correct, including the http protocol), and then add the registration key to your wp-config.php file, as described here: https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-toolset-registration-using-php

#2234299
register-toolset-missing-4.JPG
register-toolset-missing-3.JPG

Yes, un-register and register link is missing.
I tried the proposed solution of the wp-config.php file but I still see that the plugin is not registered.

#2234815
#2234931

My issue is resolved now. Thank you!