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[Resolved] Refund Request

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 10 replies, has 2 voices.

Last updated by Shane 4 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1894265

Not Satisfied

#1894301

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

Thank you for getting in touch.

I'm sorry to see that you are not satisfied with our products. Is there anything we can do here in support to help with your issues ?

If not then you can go ahead and use the link below to request the refund. Just Select the Returns option.
https://toolset.com/home/contact-us/account-and-finance-contact-form/

Thanks,
Shane

#1894313

Not what I expected

#1894315

Not what I expected. I request refund.

Thanks

#1894331

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

Thanks, no problem.

If there are no further issues you can go ahead and mark this ticket as resolved.

Thanks,
Shane

#1924589

Still haven't recieved my refund.

#1924599

Hi, I still haven't recieved my refunds

#1924691

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

Have you posted the request to the form below ?
https://toolset.com/buy/refund/

If so please let me know as soon as possible.

Thanks,
Shane

#1924695

Hello, I have not received my refund. Please, don't keep ma waiting any longer.

#1925021

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

I've sent an email to the team thats responsible for this, however i'm not expecting a response before Monday.

As soon as any information is provided on your request I will let you know.

Thanks,
Shane

#1926355

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

I've received work that the refund is being handled and should be processed shortly.

Thanks,
Shane