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[Resolved] reCaptcha is not displayed for Guests

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This topic contains 3 replies, has 2 voices.

Last updated by antonK-2 1 year, 4 months ago.

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#2531977
Снимок экрана 2023-01-11 в 16.35.49.png
Снимок экрана 2023-01-11 в 16.35.37.png

Form displays reCaptcha for logged in users only.
reCaptcha is not displayed for Guests.

#2532049

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi there

I just checked this on my own test site and couldn't reproduce the problem, the reCaptcha displayed for guest users accessing the form as well as an admin user logged in.

I note from your debug info that you don't have the latest Toolset plugins installed, before going any further could you please update to the latest versions?

If you don't see an update notice on your plugins page, click the registered link for one of the Toolset plugins to take you to the custom Toolset installer page, and use the Check for Updates button, otherwise you can download the latest versions from your downloads page at toolset.com/account/downloads.

If you still see the same problem, can you please test in a minimal environment, i.e. with all non-Toolset plugins deactivated. Do you still see the problem in that case?

#2532231

got it. didn't find how to set automatic updates. Is it possible to show screenshots how to do it?

Thank you in advance
Anton

#2532243

I've found how to set automatic update.

Thank you
Anton

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.