[Resolved] (Re-Open) Is added number 443 in the url after last toolset update

[Author]

Posts

[Serhii]

============================= ME =================================
After last big update (types 3.0) I discovered problem.

In the images url added number "443"

Site: hidden link

for example: hidden link

Screen: hidden link

I tested on several sites, the problem repeated everywhere. If I understand correctly, this is a problem toolset and https.

Because of this problem the plugin Fastest Cash (with free cdn for images) does not work, but he is very important to me.

Could you help me? Is this a bug? Or is there a problem on my site / vps?

============================= Mohammed =================================

Hi Serhii,

It seems that there is a compatibility issue here.

Anyway, to be able to check the issue, we will need the access credentials to your website.
I see that the problem doesn't exist everywhere. there are images with the "443" added to their URL and others without it.
Please guide us to where the issue exactly exists, you may mention a page, View or anything that helps.

I will set the next reply as a private one so that you can provide the information securely.

Thanks.

================================ Mohammed ================================

Hi Serhii,

I used the same local copy of your website to test the images issue but unfortunately, I found that the images URLs are correctly displayed.
Please check the attached screenshot.

Please check my last answer in the other ticket. possibly it helps you.

Thanks.

============================= Mohammed ===================================

Hi Serhii,

I've downloaded a copy of your website to my localhost to test the issue but unfortunately, the issue couldn't be replicated on my localhost. see this video: hidden link

So, it's definitely a server issue.
What we can do for now is to check the server error logs and see if there is some error there and share it with me here.
Make sure that the server uses an updated version of PHP
Make sure that the module mbstring is active. we got some issues related to mbstring but to be honest, I'm not sure if this is related.

Thanks.

============================= ME ===================================

This is my version php:

[root@vps13725nl ~]# php -v
PHP 5.6.34 (cli) (built: Feb 28 2018 10:16:58)
Copyright (c) 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies
[root@vps13725nl ~]#

mbstring - active.

What php version i need?

[Luo Yang]

Hello,

The problem you mentioned above is abnormal, it should be a compatibility/server problem,
please check these:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) backup your website, provide the credentials of your website in below "private detail box", I need to debug it in a live website.

[Serhii]

I think i found what a problem with "443".
I think it is a problem with the view plugin.

For example:

site: hidden link (same vps that casino.sochi.su, same structure, same problem)

Content-block in the header: "Приветственный бонус" (3 news with images), all images in this block contain 443 in the url.
This content-block was created using the "view" and what i saw:

if for output images i use option size='full' - all working good (url without 443) - hidden link / hidden link

if for output images i use any diferent option "Image Size = thrumbnale / medium / custom" (hidden link), in result i see "443" in the url.

Please watch screenshort, for example i output 3 images for one news with diferent options: hidden link

[Luo Yang]

Thanks for the details, I can duplicate the same problem, and have escalated this thread to our 2nd tier supporters, will update this thread if there is anything news.

[Serhii]

Ok, thanks, i will wait.

Question about my site hidden link, you finished work with him? Can I restore him?

[Luo Yang]

Yes, I have restored back your website(switching theme and activate plugins), please test again.

[Serhii]

It's work, thanks.

[Luo Yang]

Thanks for the confirmation, I will update this thread if there is any news from our developers.

[Serhii]

Can you tell some approximate date, when bug will be fix? I can not use cache plugin with cdn for images, because of this bug, and my sites work slowly...

[Luo Yang]

It has been confirmed as a bug, our developers are working on it, I will update this ticket if there is any news, but I am not sure the when bug will be fix.

[Luo Yang]

Here is the feedback from our developers:
It is fixed with the upcoming release Types 3.0.2, which will be released soon, maybe next week

[Luo Yang]

Types 3.0.2 is released, you can download it here:
https://toolset.com/account/downloads/

and feedback if it is fixed.