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[Resolved] random order not working on safari or firefox

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 3 voices.

Last updated by Luo Yang 6 years, 8 months ago.

Assisted by: Luo Yang.

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#750442

I am trying to: I have a view set up to filter by taxonomy in random order.

Link to a page where the issue can be seen: hidden link

I expected to see: The orange bar on the top of the page is the area to look at. There are 3 active posts in this taxonomy, so I'd expect it to be a different post (random) each time I refresh the page. It works as expected on (I'm on a Mac) Chrome, but only shows the latest post in that category on FireFox and Safari.

Instead, I got: On Safari and FF I just see the same post no matter how many times I refresh.

I'm hosted on WPengine. I have enabled random order for WordPress queries in the dashboard, from a thread I found here:
https://toolset.com/forums/topic/view-not-displaying-in-random-order/

But that did not solve the issue for safari and ff.

Thanks so much!!

#756372

There is a JS error on that page:

Typekit: the domain "tadasana.yoga" isn't in the list of published domains for kit "oly0zqa".

Not sure what this is about, but JS errors should be solved before debugging other issues appearing on the same screen.

The Page never ends loading on Chrome used on a Mac.
Looking at the console I see it's this call:
hidden link

It takes very long to finish

The orange bar on top on Chrome on Mac always displays:

Yoga Sculpt Teacher Training 2018 - LEARN MORE & RESERVE YOUR SPOT >>

I assume you used a pagination and added random ordering.
That will not work, there should be a warning in the GUI of the View.

I do not see the issue happening, but I assume it fails as the View shows some warnings most likely in the backend.
Once those are adjusted the View should load (for example if you limit to one result) each time a random item

#807026

Thanks for the reply and sorry it took me so long to get back to this. I added the domain to the typekit so that error should be gone now.

I am not using pagination. See attached.

I still seem to have the issue on safari and ff.

#808048

Hello,

There isn't any screenshot in your post, and the problem you mentioned above is abnormal, in case it is a compatibility problem, please try this:

1) deactivate other plugins and switch to wordpress default theme, and test again

2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

#813638

Hi - Thanks. Well, this is odd. I copied my site to a staging server to do exactly what you asked (turn off plugins and switch theme) and it works FINE on the staging server (without turning anything off or switching themes).

The only thing different is that the live site has an SSL. Could that be causing issues? Or can you think of anything else that might cause it, now that we know that nothing is conflicting?

#837702

I am not sure where is the problem source, it might be a server problem(SSL), or a compatibility problem, some other plugin is not compatible with SSL, and conduct the problem.