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[Resolved] products relationship error

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 34 replies, has 3 voices.

Last updated by Minesh 3 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#2155455

yes, of course, copy it

When I've tried to create support - product relationship, I've got support - support instead. But product - support did work.

Anyway something really strange is happening there indeed

#2156049

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm back from holiday.

First of all, before I take a copy of your site, what if you try to create a brand new many-2-many post relationship on a brand new test wordpress installation and check if that works OK. If yes, you or someone else must have created the relationship that malfunctions currently on your current install.

Do you see it working with brand new test install?

#2156055

What's the point of creating it at fresh install? I know such things are working at other sites, it doesn't help me here. I need to fix it at this specific site. As you can see from this thread, I've deleted and created this relationship from scratch multiple times and it always is producing this error...

#2156699

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I tried duplicator plugin on your install to download the duplicator package but its not successfully.

I'm trying now All In One WP Migration.

#2156707

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I tried to create All In One WP Migration package but its too big to download. Its 3GB.

Can you please somehow do needful to send me duplicator package.

I have set the next reply to private which means only you and I have access to it.

#2156991

i've removed some backups, now package is just 800 MB

#2157943

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please send me ALL in One WP Migration package as I try to download it many times but after every 5-10 MB download it discconnects automatically.

You can create the package and upload it to any of the file sharing service and send me the link to download it.

I have set the next reply to private which means only you and I have access to it.

#2158113

what's your mail? i'll send through wetransfer...

#2158137

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

You can share the wetransfer link here. My email ID is minesh.s@onthegosystems.com

#2158141

sent

#2158231

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I just installed the WP ALL Migration package you shared and I'm on edit page to edit the following product "Toolset support test - support 2":
=> hidden link

When I try to connect couple of products I can see its working as expected. Please check the following screenshot:
=> hidden link

I do not able to reproduce the issue or am I missing anything here?

#2158251

I see. But when I do the same at real site, it fails. I've tried both product and support editors, and from both sides, it fails...

#2158255

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I just installed the WP ALL Migration package you shared and I'm on edit page to edit the following product "Toolset support test - support 2":
=> hidden link

When I try to connect couple of products I can see its working as expected. Please check the following screenshot:
=> hidden link

I do not able to reproduce the issue or am I missing anything here?

#2158317

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Do you mean when you create a test site on our free test platform http://www.discover-wp.com using the reference site real estate site?

#2158319

No, I mean when I do it at my site.