Skip Navigation

[Resolved] Products on store not showing up after wordpress updates

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 5 years, 9 months ago.

Assisted by: Nigel.

Author
Posts
#1242945

Hi Guys, This is a question about a issue I had once but could not find the answer again, the main issue I have is that after making the updates on wordpress and plugins, the main product pages were showing no product (i have put back online an old version previous to the updates) not sure why, could you please help me again to understand what I need to do after I update wordpress and plugins and keep the products showing in the main products pages? that is the page that do not show the products after the updates hidden link it is basically the woocommerce catalogue page

thanks a lot for your help once more
any question please let me know
Cheers
Leo

#1243017

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Leo

It looks like that is a static page which you've added a product View to, rather than being a WooCommerce product archive page, is that right?

And you've built the page with Divi.

I can't really say what the issue is without seeing it.

Do you use staging sites? Can you update on a staging site rather than the live server where I can take a look?

If not, perhaps you can make a duplicate available for me to install locally and apply the updates: hidden link