[Resolved] Product parent post issue

[Author]

Posts

[PiotrO586]

Hi,

I set relationship the way that the WooCommerce Product is a child of Toolset CPT. I have no problems when I display CPT Product children. However, when I try to display Product parent CPT (title) I come across the following issue: the parent post displays improperly when I include Product body (description) in the Layout – instead of the parent CTP title, the current Product title displays; without Product description included in the Layout, the parent CTP title displays properly. I attach screen: hidden link

[Christian Cox]

Hi, can you try the following troubleshooting steps first?
- Temporarily activate the GeneratePress parent theme, then deactivate all plugins except Types, Views, WooCommerce Views, Layouts, and WooCommerce. Test again.
- If the problem was resolved, please reactivate your child theme and other plugins one by one until the problem reappears.
- If the problem was not resolved, please copy + paste the code you are using to display the parent post information. I will be glad to review that for you.

[PiotrO586]

Hi Christian,

switching to parent theme and deactivating plugins didn't help.

The code I use to display information about parent post information is simply:

Posted on [wpv-post-date] by [wpv-post-link id="$profile"]

If only I add to the layout row (Visual Editor) the:

[wpv-post-body view_template="None" suppress_filters="true"]

or

[wpv-woo-display-tabs disable_reviews_tab="yes"]

the

[wpv-post-link id="$profile"]

shows the current post tile, instead of the parent one (which is shown properly without the body shorcodes).

[Christian Cox]

[wpv-post-body view_template="None" suppress_filters="true"]

This can be replaced with a Post Content cell, but the wpv-woo-display-tabs shortcode still causes problems. I'm reaching out to my 2nd tier support team for some clarification on this, please stand by and I will update you soon.

[Christian Cox]

My 2nd team is continuing their investigation and has published the following erratum post about the problem:
https://toolset.com/errata/post-parent-data-is-not-displayed-on-woocommerce-products-styled-with-layouts-visual-editor-cells/

[Christian Cox]

Hi, please update to the latest version of Toolset plugins to receive a fix for this problem. Thanks for your patience.

[PiotrO586]

Thanks Christian!