Skip Navigation

[Resolved] Problems activating / deleting / updating

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 6.60 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by Ole Andreas Vekve 4 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#1657287

Hello,

Having troubles with Views plugin. Cant activate, delete or update the plugin. Its pretty stuck, and deleting the folder from FTP does not help. Can you help?

#1657457

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ole,

Thank you for getting in touch.

Are you getting any errors when Activating the plugin ?

Please provide me with admin access to the website so that I can have a more detailed look at this for you.

The private fields have been enabled for your next response.

Thanks,
Shane

#1657555

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ole,

I checked on this for you and you are using an outdated version of our Views plugin.

I would recommend that you perform an update on the plugin by going to the link below.
hidden link

Once you've done this please try re-activating the plugin.

Thanks,
Shane

#1657815

I have tried updating the plugin about 10 times. When that didnt work I downloaded a older version of the plugin, but that did not work either. It did not help to delete and install the plugin with FTP.

But with waiting some hours, it actually suddenly worked again. The site is now up and running. Thanks.