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[Resolved] Problems activating / deleting / updating

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Ole Andreas Vekve 2 years, 3 months ago.

Assigned support staff: Shane.

Author
Posts
#1657287

Hello,

Having troubles with Views plugin. Cant activate, delete or update the plugin. Its pretty stuck, and deleting the folder from FTP does not help. Can you help?

#1657457

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ole,

Thank you for getting in touch.

Are you getting any errors when Activating the plugin ?

Please provide me with admin access to the website so that I can have a more detailed look at this for you.

The private fields have been enabled for your next response.

Thanks,
Shane

#1657555

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ole,

I checked on this for you and you are using an outdated version of our Views plugin.

I would recommend that you perform an update on the plugin by going to the link below.
hidden link

Once you've done this please try re-activating the plugin.

Thanks,
Shane

#1657815

I have tried updating the plugin about 10 times. When that didnt work I downloaded a older version of the plugin, but that did not work either. It did not help to delete and install the plugin with FTP.

But with waiting some hours, it actually suddenly worked again. The site is now up and running. Thanks.