Problems activating / deleting / updating

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by Ole Andreas Vekve 3 years, 10 months ago.

Assisted by: Shane.

Author

Posts

June 10, 2020 at 4:39 pm #1657287

Ole Andreas Vekve

Hello,

Having troubles with Views plugin. Cant activate, delete or update the plugin. Its pretty stuck, and deleting the folder from FTP does not help. Can you help?

June 10, 2020 at 6:59 pm #1657457

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ole,

Thank you for getting in touch.

Are you getting any errors when Activating the plugin ?

Please provide me with admin access to the website so that I can have a more detailed look at this for you.

The private fields have been enabled for your next response.

Thanks,
Shane

June 10, 2020 at 8:59 pm #1657555

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ole,

I checked on this for you and you are using an outdated version of our Views plugin.

I would recommend that you perform an update on the plugin by going to the link below.
hidden link

Once you've done this please try re-activating the plugin.

Thanks,
Shane

June 11, 2020 at 4:51 am #1657815

Ole Andreas Vekve

I have tried updating the plugin about 10 times. When that didnt work I downloaded a older version of the plugin, but that did not work either. It did not help to delete and install the plugin with FTP.

But with waiting some hours, it actually suddenly worked again. The site is now up and running. Thanks.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.