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[Resolved] Problem with the beta version of Toolset Views

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 10 replies, has 2 voices.

Last updated by Francisco Ramón Molina Busquiel 5 years, 3 months ago.

Assisted by: Nigel.

Author
Posts
#1337523
bugbeta.png

Hi,
I have uninstalled Toolset Blocks and installed the beta version of Views, as Amir pointed out in your blog article.
I had made a page with Toolset Blocks to display woocommerce articles. Now, when I enter that page in the dashboard the blocks are not shown, however, when I preview the page is displayed correctly.
What can I do to make the blocks shown?

If they are not shown I cannot make corrections to the page.
The page is: hidden link

I send you the dashboard screenshot.

Please I need help inmediately.
Thank you.

Regards,
Francisco

#1337697

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Francisco

Firstly, to clarify, the Blocks functionality has been merged into the Views beta, and you should disable/delete the Toolset Blocks plugin from your site, there won't be a separate plugin for Blocks when this goes to production.

The problem page is one that you previously created with Toolset Blocks, correct? And now it cannot be edited with the block editor using the new Views beta?

Is this the only page it happens on?

Does it also happen when you have non-Toolset plugins disabled and when switching to twentynineteen theme?

This is a multilingual site, does it happen on the translations of this page?

#1337729

Hi Nigel,

>Firstly, to clarify, the Blocks functionality has been merged into the Views beta, and you should disable/delete the Toolset >Blocks plugin from your site, there won't be a separate plugin for Blocks when this goes to production.
Yes. I knew that.

>The problem page is one that you previously created with Toolset Blocks, correct?
Yes.

>And now it cannot be edited with the block editor using the new Views beta?
Yes.

>Is this the only page it happens on?
On the pages where I have not used Toolset Blocks the blocks are displayed correctly.

>Does it also happen when you have non-Toolset plugins disabled and when switching to twentynineteen theme?
No matter. It does not work in any way.

>This is a multilingual site, does it happen on the translations of this page?
Yes. Is a multilingual site.
It occurs in all languages of that page.

Regards,
Francisco

#1337733

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, thanks.

Can I get a copy of your site. It is possible that an odd individual block could have had problems with the switch to the new Views beta, but it's certainly unexpected that the blocks should fail completely in the edit screen.

Could I get a copy of your site? hidden link

You can post a link to the backup packages here.

Also, could you confirm at least one other page than the WC shop page where this problem occurs?

Thanks.

#1337815

Nigel,
In the company I am working on, they do not allow files to be placed in Dropbox or Drive.
I have already generated the backup with Duplicator, if you want, as on other occasions, I can give you access to the dashboard to download the backup.
To do this, please connect the private section to the next forum message.
Thanks.
Regards,
Francisco

#1337879

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Sure, I'll set up the private reply and can go in and grab the duplicate files myself.

#1337935

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I've taken a copy, thanks.

I'll install, confirm, then report, and then update you.

#1337961

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I've installed a copy of your site, but I'm not sure where to see the problem.

If—with just Types and Views active—I edit the shop page I see no blocks, but if I check in wp_posts for that post there is no post_content, so that's expected. (Which, I guess, I should have predicted, as it is the WC shop page which normally has no content.)

So, what page should I be looking at to see the problem?

#1337993

Nigel,
It seems to me that I have made a mistake, since a colleague of mine included a product loop and in that loop are the blocks.
So I'm so sorry I bothered you.
I think everything is ok.
Thanks Nigel for your help.
Regards,
Jose

#1338389

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

No problem, if that is the case then feel free to close this.

#1338463

My issue is resolved now. Thank you!