Skip Navigation

[Resolved] Problem with relationship form – search for post blank when logged in

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 21 replies, has 2 voices.

Last updated by ScottM9386 6 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#1120827

uh...clean install? I really don't want to do that!
besides, I've had this issue on other installs.

#1120828

or by clean install do you mean simply disabling plugins and using wp 2017 theme?

#1121515

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

yes - check with minimum setup (simply disabling plugins and using wp 2017 theme).

As I already shared video - I do not see there is the issue, I again tested and it just works fine. See the video:
=> hidden link

#1121963
Capture.JPG

it's not working.
I disabled all plugins except toolset and went to 2017 theme.
still same problem.
see screenshot.
I really need for this to get figured out.

thanks.

#1122641

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - this is really strange. As you already know I shared video from of my test install and the select2 field just works fine.

The only way to debug this is to have duplicator copy of your site. Could you please share duplicator copy of your site, that will help me to install your setup on my test server and I will try to reproduce the issue there. Please share page URL where I can see the issue.
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#1122747

Hi,

I also have this exact same problem on a completely different installation. both of these installs are "staging" sites on wpengine, could this have something to do with it?
As I mentioned earlier, wpengine does not allow the installation of the duplicator plugin for security reasons.
Let me contact them and see if there's an alternative.

Thanks.

#1123348

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - please get in touch with us once you have duplicator copy.

I have set the next reply to private which means only you and I have access to it.