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[Resolved] Problem with permalink in custom post type

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by David Gimenez 2 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#2202807

Hello.

I have a problem with a permalink og custo post type. Rhere is no way to see that custom post type or edit that custom post type with toolset form. I changed severl times parmalink structure. It works with all custom post types bit not with one of them. If I change the slug of that custom post type... it works fine, but if i regret to the original slug... it doesn't work. I don't now if that is caused because the slug hav only 2 letters... but there is no way that see that custom post type in his content tempate or edit with toolset form.

I deactivated all pulgins... and the problem is there...

Can you help me?

Thanks

#2202987

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

Thank you for getting in touch.

Can you let me know the slug that you're trying to use ?

Thanks,
Shane

#2203087

Hello Shane. The slug is:
vi

This slug was working fine some time ago.

#2203159

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

In my testing this slug works fine so the problem is unique to your site.

Would you mind allowing me to have admin access tot he site to have a more detailed look for you ?

I've enabled the private fields for your next response.

Thanks,
Shane

#2205309

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

The problem seems to be stemming from your server and i'm unsure why that is.

I've taken a copy of your site and deployed it here locally and the URL slug with 'vi' works. Unfortunately i can't do much in the way of server debugging. However is it possible for you to use a slightly modified slug ?

Thanks,
Shane

#2205313

I'll modify the slug. Thanks for your time Shane!

#2205315

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.