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[Resolved] Problem when register Toolset after Domain Change

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 4 years, 9 months ago.

Assisted by: Waqar.

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#1611111
Toolset.jpg

Hello,

Sorry for being annoying, but I was in conversation with Waqar but get no answer anymore, even though it's really urgent ...

So my problem is: I developed a new site with the URL hidden link and went live yesterday transferring the whole wbspace and database using Duplicator to hidden link. All works fine but Toolset does not. think, that there's a problem with the PlugIn Registration. What I did:

I went to my toolset.com account, deleted the old registered domain (wp.thermik.at) and made a new entry with hidden link.

After this I went to my wordpress backend > PlugIns. Toolset Blocks and Toolset Types are unregistered now. But when I click on
'register' or when I got to PlugIns >Install new > Commercial I get Register informations about WPML here (haven't installed wpml!). So how can I register?

Thank you for help

#1611655

Hi Robert,

I can understand the urgency but I couldn't follow-up sooner on the original ticket as my shift was over.

I'm back and have just replied to the original ticket.
( ref: https://toolset.com/forums/topic/transfer-license-to-new-domain/#post-1611653 )

We can continue the investigation on the original ticket and you're welcome to mark this one as closed/resolved.

regards,
Waqar