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[Resolved] Problem granting guests access to form

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by davidL-7 2 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#2406521
Screen Shot 2022-06-27 at 3.47.18 PM.png

Tell us what you are trying to do?

Hi, I've created a post form that I'm intending for guests (i.e. not logged-in users) to be able to use to submit posts to CAPTA.org. I've dropped it into a web page using the [cred_form] shortcode, and can see it fine while I'm logged in as a WordPress admin, but when I just tried it without logging in, I cannot see the form.

Is there any documentation that you are following?

I realized I need to grant access via Access Control, so followed the instructions at https://toolset.com/course-lesson/controlling-access-to-front-end-forms and made sure that "guest" (and every other role) is checked for the form in question (Create Custom Post with the Form "Submit a Resource Library Resource (PUBLIC)")

However, after saving, I'm still unable to see it when not logged in (I've tried in several other browsers which wouldn't have anything cached).

What is the link to your site?

The form should display on hidden link

Any advice on how to proceed?

Thanks,
David

#2406753
form-access2.JPG

Hello,

I have tried the URL you mentioned above:
hidden link
I can see the post form correctly, see my screenshot form_access2.jpg

There might be some cache problem in your website, if you are using other cache plugins in your website, please try to clear the cache and test again

#2408109

My issue is resolved now. Thank you!