Hello. Thank you for contacting the Toolset support.
In order to ensure there is no conflict with the plugin/theme you use:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- What if you try to check with only Toolset plugins active, Do you see any difference?
The Enfold theme latest version 8.2 has conflicts with your plugin only. Once we rolled it back to v8.1 the issue went away. What should we do next so that we can stay current with our theme and your plugin?
Enfold changelog for 8.2 - perhaps something here will alert you to what has occurred.
October 5th 2026 – Version 8.2
added: Special Headings can now stretch to fill the full width of their container, with a separate setting per device so long headlines stay readable on phones
added: Special Headings and Text Blocks can be animated in word by word or letter by letter as they scroll into view, fading in or rising up from behind their own line
added: Grid Row cells can now fade in or be revealed by a curtain wipe as the visitor scrolls to them, the same animations columns already offer
added: Element settings windows now show a dot on every options section holding a value that differs from the default, updating as you edit, so you can see at a glance what has been changed on an element - and hovering the dot turns it into a red × that resets the section to its default values, or to the values of the custom element the element is based on
added: Header > Extra Element Beside The Menu displays a shortcode next to your menu, left or right of it - a language switcher for example - and follows the menu into the burger menu and on to smaller screens; on a phone the logo is scaled down to make room for it
added: AVIF image format to lightbox
added: Enfold Academy demo can be imported from the theme's demo list
added: Enfold Grit Shop demo - a WooCommerce sportswear store - can be imported from the theme's demo list
added: a way to paste exported Theme Settings directly into a textarea as a fallback for uploads blocked by hosting security filters
added: option to use privacy-enhanced video URLs (youtube-nocookie.com, Vimeo "Do Not Track") for background videos, the Video element, Masonry and Gallery
fixed: ALB overlapping edit icons
fixed: an empty row in the Advanced options of the Tabs element
fixed: the Lottie Animation preview in the element settings window stayed empty
fixed: the Mailchimp element settings window did not finish opening while no Mailchimp API key is set
fixed: corrupted "Heading" text on the Partner/Logo element after reopening it
fixed: "Download Video Thumbnail" failed for Vimeo and YouTube links with extra URL parameters
fixed: image copyright notices no longer showed on the Masonry Gallery element, introduced in 8.1
fixed: Product Slider, Post Slider, Content Slider and Partner/Logo Slider no longer break their items into several rows on a phone - the items now sit in one row that swipes and scrolls, one item per screen on a portrait phone and two in landscape, with the arrows moving one screen at a time; the layout follows the screen as the window is resized or the phone turned
fixed: Imported pages no longer end in a critical error when the quotes of their element settings had been turned into ' before export - the importer repairs them and lists every repair in the PHP error log
fixed: Pages imported with the WordPress Importer's "rewrite urls" option ticked no longer end in a critical error - the option runs the page through an HTML parser that encodes every quote in your element settings, and Enfold now repairs that as the page is written
fixed: Links, menu entries and files in an imported demo now point at your own site instead of the demo it was exported from
fixed: fatal error on shop/archive pages for "bundle" type products from non-official bundling plugins
fixed: fatal error clearing caches after a plugin/theme update on sites running Cache Enabler
fixed: Layout Builder assets (JS/CSS) loaded on every post type, including ones that never supported the builder
fixed: the Layout Builder's element panel resize handle stayed visible and draggable on posts where the builder wasn't the active editor
fixed: aria-label on Post Slider slides and the page content header failed ARIA validation
fixed: Heading's reveal text animation set an invalid role="text" on heading tags
tweak: AVIF uploads no longer generate our own custom image sizes, since GD/Imagick resize support for AVIF is inconsistent across hosts
tweak: the demo import screen loads small preview images instead of full screenshots, so the list of demos appears faster
tweak: every tab of an element settings window now holds its options in a section with a heading, so all settings windows share one layout
tweak: Theme Settings export files are now compressed
tweak: the Reset All Options button in Theme Settings is hidden by default, so options cannot be wiped by accident - switch it back on under Import/Export when you need it
Well - you can get in touch with Enfold support and check with them for the same issue and if the file/code that causes the issue is from Toolset, we need to fix it otherwise its on Enfold.
