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[Resolved] Premium Ads are created using the standard post template NOT the layouts templat

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user is charging for his premium posts using CRED, but when the payments are processed then the ads are not published with the assigned layouts.

Solution:

If you're trying to get this to work with the paypal sanbox then it won't work. This will only work when a real transaction is done.

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by PaulS4783 6 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#623560

2. Once I change the order status to COMPLETE, the site goes ahead and creates the translated version:
BUT it DOESNT use the custom post template. It uses the standard "post" template.
e.g.
hidden link

#623622

Just to clarify, it uses the standard post template for BOTH language versions.

#623718

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Paul,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so that I can have a look ?

Thanks,
Shane

#624460

Any update on this?
It appears that a "Test Ad" was placed on the site and then cancelled 12 hours ago.

#624539

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Paul,

I'm not able to test this thoroughly since I dont have access to the paypal sandbox account but i'm suspecting that the order isn't going through completely as this is the only way the ads are not being published.

So if the ads are experiencing any issues then the layout isn't applied.

Thanks,
Shane

#624798

OK. I placed an Ad using REAL money this time i.e. not the PayPal Sandbox.
The order went through as expected.

The correct template was assigned, the listing was automatically displayed and a translated version was auto-created.

Thanks for you help.