Post Status set to "original" instead of "publish" when subscription renewed

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Content-submission forms, Membership sites, Toolset Forms, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years, 10 months ago.

Assisted by: Luo Yang.

Author

Posts

March 3, 2019 at 3:35 am #1209025

Robert

I am trying to:

I have woocommerce subscriptions installed. Users submit a custom post type content by first registering for a subscription. The payment is received and the post content is set to "Pending". I have not customized any of this so this is how it works out of the box. I then review the post and publish.

However, when a subscription is renewed, the moment the order is set to complete in subscriptions, the associated post somehow gets a post_status set to "original" which is not a valid post status. So I have to regularly go into mysql and perform an update.

Woocommerce support is telling me it must be associated with the component that handles the listing, which is CRED.

Can you please help me with this. its been problematic for a while.

March 4, 2019 at 9:56 am #1209331

Luo Yang

Hello,

Since it is a compatibility problem, please check these:
1) In case it is a compatibility problem with other plugins, please deactivate other plugins, and switch to wordpress default theme 2019, and test again

3) If the problem still persists, please provide copy of your website, also point out the problem page URL and form URL,
Provide detail steps to duplicate the same problem:
how and where I can renew the subscriptions, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/