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This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+00:00)

This topic contains 17 replies, has 2 voices.

Last updated by julieP 6 years, 1 month ago.

Assisted by: Nigel.

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Posts
#1153067

Ok after closing this ticket, I opened a new one and you came up as the one and only person I could assign the ticket to. I don't know how the algorithm works here but I can tell you that the previous person to resolve a ticket for me was not Waqar and he's the only support person I could choose when I did the earlier test.

Hope this info helps your systems team work out what's going on.

#1153113

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Thanks Julie

I have passed all of the details to our systems team, hopefully they can identify the problem.

I've taken your new thread from the unassigned queue.

#1153119

Thanks Nigel 🙂