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[Resolved] Post edit / custom fields edit denied for editor while role is authorized

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 11 replies, has 3 voices.

Last updated by Luo Yang 5 years, 8 months ago.

Assisted by: Luo Yang.

Author
Posts
#1203663
Screenshot_2019-02-21 Contrôle d'accès ‹ Golf de Belle-Île-en-Mer — WordPress.png
Screenshot_2019-02-21 Contrôle d'accès ‹ Golf de Belle-Île-en-Mer — WordPress(2).png
Screenshot_2019-02-21 Contrôle d'accès ‹ Golf de Belle-Île-en-Mer — WordPress(1).png

This website manages a few custom post types and a few custom roles, created with ACCESS.
Anyway, it is not about a custom role. This role is EDITOR.
Without any visible reason, the user connected wiht that role suddenly had no access to :
- Already published Posts (by others - possibility to create own)
- Pages : everything looks OK
- Custom Posts : everythings OK for editing but in these CPT, no display of CUSTOM FIELDS.
PLease find attached my Access'configuration .

#1203706

It should be solved by updating Toolset to the latest versions (Specially Toolset Types 3.2.6 and Access 2.6.2)

#1203725

Hello Beda,
Well, theses are not released yet, are they ?

#1203726

OK I saw them on my toolset' upgrade page

#1203729

I just updated these plugins to the latest version. Problem for custom fields is solved : good.
Still have a problem for native Posts :
- Already published Posts (by others - possibility to create own)

#1204289

Hello,

I assume you are going to let "Editor" users to edit posts created by other users.

Please check these:
1) Login as admin user:
Dashboard-> Toolset-> Access control, in section post type "Posts", make sure you have enable option "Edit any" for user role "Editor"

2) Login as editor user
Create a new post in post type "Posts", then test again, check if you can edit other edit other posts

#1204314

Hello Luo,
thanks for your answer,
I reproduced the steps you advised me; But unfortunately I still, as an editor, with option "Edit any" for Posts, can't edit others' posts, even if I can edit my own.

#1204317

Please check these:
1) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again

2) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem post URL , I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1208525

Hello Luo,
after deactivating all non-toolset plugins, and retutning to default theme, the issue is still ocurring.
the url where you can see the list of posts :
/wp-admin/edit.php

Thanks a lot

Charles

#1209196

I don't see the database dump file, you can put it into your own google drive disk, and share the downloadable URL in below private detail box.

https://toolset.com/faq/provide-supporters-copy-site/

#1212813

Sorry, I forgot. It's only 600ko.
Thanks Luo
Charles

#1212869

I don't see any database file link, please provide it in below private message box, you can put it in your own google drive disk, and share the link