I create with blocks a view with a map. In the marker settings for PopUp Content i place some static HTML and some content coming from custom fields.
These work in backend fine - but in frontend the PopUps was'nt shown.
We get no errormessage in console if we click on marker.
See the behavior here in the screencast. hidden link
Hello. Thank you for contacting the Toolset support.
That is really strange. Can you please share problem URL and temporary access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
First of all - After checking the plugins page, I found that you are using outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.
Can you please update Toolset Blocks as well as Toolset Maps plugin first.
*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
Hi, ok, that was crazy. Because i install these page 4 days ago and add Toolset types and licence it.
Then i use the toolset plugin-install area to download and install the versions from block s and maps.
If i check these again, it still shows we Blocks 1.1.3 and maps 2.0.2 as actual versions (see screenshot).
Now i check " Search for updates" and the new versions are shown??? I thought i can trust in these area?
But also after adding the new versions - the popup content was still not shown?
The thing is that you need to add the maps block outside the view's loop. I've move the maps block outside your view's loop and I can see now map is rendered and popup also working when I click on any marker.
For now, I've set the map block setting to "Render the map immediately and then add visitor location" but you can change it to "Wait until visitors share their location and only then render the map" which is set originally when you gave me access to your site.
Hi Minesh,
tnx - but as result i could actually not longer edit the page itself. The Button for save was - also after changes inactiv?
Any idea what happens here?
