Hi,. there is this issue with the plugin update notes at the plugin page.
when clicked the message in lightbox is
"An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums"
there is no way to see the latest changelog,
Hi Dee,
Thank you for contacting us and sorry to learn about the difficulty you're having.
Unfortunately, this error can be faced due to a number of reasons and to narrow it down, I'll suggest the following steps:
1. Please turn WordPress debugging on, by adding the following line of code, in your website's "wp-config.php" file, in the root directory:
( ref: https://codex.wordpress.org/Debugging_in_WordPress )
define( 'WP_DEBUG', true );
2. After that, if you see any errors/warnings on screen, in server's error logs or in browser's console ( https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors ), please share them with us.
3. You can re-install WordPress core files, from WP Admin -> Dashboard -> Updates, by clicking the "Re-install Now" button.
(note: this operation will not affect your content like posts, pages, media library items etc)
4. Test to see if the issue persists, with all plugins disabled and with a default WordPress theme like Twenty Seventeen active. In that is the case, it would be best to consult your hosting's support team to check the server's firewall/security settings, and troubleshoot why the website is unable to communicate with the external server, for updates information.
I hope these points will help and let me know how it goes.
regards,
Waqar
Hi , Maybe i misinterpreted.
its not that serious. i can install the plugins, its just can see the latest changelog link , i think itsa toolset issue , cause only happen at toolset plugins.
hope its clear now. thanks
Hi Dee,
Your original message was very clear, thank you.
Since I couldn't reproduce the issue on my test websites, and we haven't received any similar reports from other users, this leads to a conclusion that issue is limited to your website or server's environment.
If you're still experiencing this, I'll suggest following those troubleshooting steps and let me know your findings.
Note: The links to the changelog for individual Toolset plugins are also available, on the downloads page:
https://toolset.com/account/downloads/
I hope this clarifies and let me know if you need any further assistance around this.
regards,
Waqar
