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[Resolved] Plugin stopped working with The Events Calendar: Community Events Version 4.8.11

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by marcoW 2 years, 11 months ago.

Assisted by: Nigel.

Author
Posts
#2288621
toolset.jpg

I am trying to: add a community event

Link to a page where the issue can be seen:hidden link

I expected to see: the submisson form from community events

Instead, I got: a reload of the page

#2288641

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

It looks like you are affected by a known issue with The Events Calendar, please see this erratum for more details: https://toolset.com/errata/events-calendar-update-breaks-toolset-post-forms/

#2289359

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I have checked on your site and can see the problem, it is a different issue than described in the erratum.

I tried to reproduce the same problem on a local test site but could not, the add community form works normally even when Toolset plugins (specifically Views) is active, so I have taken a copy of your site to test locally.

I can see the problem on the local version of your site, so I will conduct further testing there to see if I can identify the cause.

I'll update you again when I have some news.

#2289585

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I can't see why, but I identified the problem as arising from the Toolset Content Template "Template for Beiträge", which is an unused, empty template.

Having trashed the template, the community add page works as expected, both on my local copy of your site, and also on your staging site.

Can you please try the same on your production site, I expect that will fix it.

#2289741

My issue is resolved now. Thank you!