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[Resolved] Picture at gallery does not update

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user was changing the featured image of a product, but it was not updated on the products archive.

Solution:
The user is using an Image custom field in the archive template, instead of the featured image. The custom field's image was not updated.

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 15 replies, has 3 voices.

Last updated by Jamal 4 years, 2 months ago.

Assisted by: Jamal.

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#2216781

After logging in to SiteGround, I was able to login to your site with the last provided credentials.

The archive template was not assigned to the Items post type archive, so I assigned it and went to page 5 that displays that product and I can see the difference in images between the single post page and the archive page.

This is actually expected. Because the single post template(designed with Elementor) pulls the image from a Toolset field. Check this screenshot hidden link
And the archive template pulls the image from the featured image hidden link
Those are the images stored on the post. Check this screenshot hidden link

If you want to display the same image, as the single post page, in the archive template, update the content template that is used in the archive loop to choose the image from the custom field, instead of the featured image, or vice-versa.

I hope this helps. Let me know if you have any questions.