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[Resolved] Passwort reset email form also at the thank you page

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This topic contains 6 replies, has 2 voices.

Last updated by dirkF-2 1 year, 8 months ago.

Assisted by: Luo Yang.

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#2580681
Screenshot 2023-03-26 132157.png

I am trying to: A password reset function

Problem: the field to receive a password reset email is 2x existing (also at the thank you page).
See attached

#2581177

Hello,

Please follow our document to setup the "Lost password" page + "Reset password" page:
https://toolset.com/course-lesson/creating-the-lost-password-page/

The workflow is just like these:
1) In the "Lost password" page, user fill his email address and submit the forget password form
2) User get an email with a link, click the link, redirect to the "Reset password" page, and display the reset password form

#2581477

Thanks for your answer. The workflow is clear. My question relates to why after entering the email and pressing the "Request password" button, the thank you page appears in which you can request a password AGAIN (see the image I sent).

#2581949

How do you setup the "Lost password" page and the "Forgot Password Form" shortcode?

I have tried it in a fresh WP installation + latest version of Toolset plugins by following the document I mentioned above, it works fine.

See below sandbox website:
Login URL: hidden link

"Lost password" page:
hidden link

After fill the email and submit the form, I below message:
Check your email for the confirmation link.

Is there any missing steps? can you reproduce the same problem in above sandbox website?

#2582011

Hi,
there is no missing steps. But on your sandbox website is the same like on my end:
"After fill the email and submit the form, I below message:
Check your email for the confirmation link."
And under this message there is the option to put AGAIN the Email (the step already did) to get the confirmation link AGAIN. Did you check my screenshot, which i did send in first message?

Dirk

#2582041

If you don't want display the reset password email again, you can redirect him to another page, for example:
1) Create a page "Email Sent":
hidden link

2) Edit the page "Lost password", change the "Forgot Password Form" shortcode, setup attribute "redirect_url", for example:
[wpv-forgot-password-form redirect_url="hidden link" reset_password_url="hidden link"]

So after user submit the form, he will be redirected to the page of step 1)

More helps:
[wpv-forgot-password-form] shortcode:
https://toolset.com/documentation/programmer-reference/views/views-shortcodes/#wpv-forgot-password-form
[wpv-reset-password-form] shortcode:
https://toolset.com/documentation/programmer-reference/views/views-shortcodes/#wpv-reset-password-form

#2582047

My issue is resolved now. Thank you!