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[Resolved] Passwords do not match

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 3 voices.

Last updated by Shane 2 years, 7 months ago.

Assisted by: Shane.

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#2345175
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I am trying to: Register a new user

Link to a page where the issue can be seen:

I expected to see: A new user being registered

Instead, I got: The error: Passwords do not match.
In the default WP users window, I can't make a new user account. when types is activated.
All other plugins are deactivated and, for now, I'm using a default WP theme.

I made some new roles in Access, but neither these roles work as do the default roles.

I noticed that, with toolset deactivated, the password in new account is visible. With Tooset activated, it is hidden and can't be shown.

Regards,
Petran

#2345253

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

This is a known issue arising from a problem in WP Core, see https://toolset.com/errata/passwords-do-not-match-error-when-adding-new-user-if-blocks-is-active/

It looks like the issue may have been fixed recently and so should resolve itself with a WP update.

#2345497

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Given that Nigel explained that this already a known issue then there isn't much else that we can do here.

Thanks,
Shane